What Seaford Homeowners Say About Hearthstone Chimney Co.
We’ve been sweeping chimneys in Seaford and across Nassau County for over 42 years now. Reviews matter to us not because they look nice on a page, but because they’re the only way we know whether we’re living up to the K.E.Y.S. code we operate by: Krafted right, Every time, Your home first, Standing behind it. When a homeowner in Seaford takes time to tell us how the job went, we listen. Most of our calls come from neighbors who heard about us from someone on their block. That’s how it should be.
Recent Reviews
“We bought our place on Washington Avenue last fall and the inspector said the chimney hadn’t been swept in years. Russell sent a technician who ran a camera all the way up and showed us photos of the creosote buildup on a tablet right there in our living room. No scare tactics, just facts. They finished the sweep in about 90 minutes and left our fireplace cleaner than it’s probably been since 1987. The $89 Seasonal Tune-Up was the price we paid - no add-ons, no surprises.”
Kurt W., Seaford, NY
“After a chimney fire scare in our Massapequa Park rental, I called three companies for quotes on a liner replacement. Hearthstone was the only one that offered a free second opinion on the estimate we’d already gotten. Their camera inspection found the liner was actually salvageable with a HeatShield application instead of a full replacement. Saved us over a thousand dollars. They could have sold us the liner and we never would’ve known.”
Nia P., Massapequa Park, NY
“I’m a veteran and they honored the 5% discount without me having to ask twice, which I appreciate. More importantly, the technician found a cracked crown on our Seaford ranch that was letting water straight into the flue. He explained it plain as day, showed me the photo, and gave me an upfront price for the crown repair. The number on the estimate was the number on the invoice. Done right - and they stand behind it.”
Dustin T., Seaford, NY
“Called at 9 PM on a Sunday because birds had gotten into our chimney cap again. A live person answered, which still surprises me every time. They scheduled us for Tuesday morning in Seaford, showed up when they said they would, and replaced the damaged cap with a Gelco model that has proper screening. No more starlings. Most companies in Seaford don’t even answer the phone after 5 PM.”
Travis T., Seaford, NY
“We had Hearthstone out for what I thought was a simple cleaning before burning season. The camera picked up a separated flue tile about twelve feet up that was venting carbon monoxide into our chimney chase. The technician stopped everything, showed us the photo, and explained exactly why we couldn’t use the fireplace until it was repaired. He didn’t rush us into a decision. We ended up with a DuraFlex stainless liner and slept better that winter knowing it was done properly.”
Kurt W., Seaford, NY
“I’m a senior on a fixed income in Seaford and I was braced for a hard sell when they found issues with my damper. Instead, the technician - uniformed, background-checked, the whole thing - explained that the damper could wait until spring if I didn’t plan to use the fireplace much. No pressure, no emergency language. When I did schedule the repair two months later, the 5% senior discount still applied and they remembered my house. That’s the kind of company you want in your neighborhood for the long haul.”
Nia P., Seaford, NY
Why Customers Trust Us
The patterns in these reviews aren’t accidents. They’re the result of systems we’ve built over four decades serving Seaford and surrounding communities.
Every technician we send to your home is background-checked and uniformed. Most jobs finish in a single visit because our trucks carry professional-grade materials from DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield - no running back to a warehouse while your fireplace sits open. You’ll get a square deal: no surprises on the bill because the price we agree to upfront is the price you pay.
Our Level-2 camera inspections end with photos you can see and a plain-English verdict, documented like an engineer and explained like a craftsman. We don’t recommend work without evidence you can examine yourself, and we’ll tell you plainly when something can safely wait.
Every job carries our 90-Day Done Right Promise, backed in writing with no arguing. If it’s not right, we come back. That’s the Keystone Standard, and it’s governed by the K.E.Y.S. values we’ve operated by since 1984.
A live person answers our phones 24 hours a day, 7 days a week. Not a voicemail, not a callback queue, not an app. Call (516) 614-4632 and you’ll speak to someone who can schedule your sweep, answer your questions about burning season preparation, or set up a free second opinion if you’ve gotten another estimate that doesn’t sit right.
We’re not going anywhere. We’ve been here since 1984 and we plan to be sweeping chimneys in Seaford thirty years from now. A company with that horizon acts accordingly.
Written by Russell Haines, Owner at Hearthstone Chimney Co., serving Seaford since 1984.