Privacy Policy
Last updated: July 4, 2026
This Privacy Policy describes how Hearthstone Chimney Co. collects, uses, and handles information in connection with the website hearthstonechimneyseaford.com and the services offered through it. It applies to all visitors who browse the site, submit a contact or quote request, initiate a chat, or otherwise interact with any feature on hearthstonechimneyseaford.com. By using the site or submitting any form of inquiry, each visitor accepts the practices described in this policy. If a visitor does not agree with these terms, the appropriate course of action is to refrain from using the site or submitting information through it.
Use of Cookies and Similar Technologies
hearthstonechimneyseaford.com uses cookies and comparable tracking technologies to support the proper functioning of the site and to help Hearthstone Chimney Co. understand how visitors engage with its pages. Cookies are small data files placed on a visitor’s device that allow the site to remember preferences, maintain session continuity, and gather aggregate information about page visits, traffic sources, and general browsing behavior.
The information gathered through cookies is used to improve site performance and user experience, not to identify visitors personally on its own. Visitors who prefer not to accept cookies may adjust their browser settings to refuse all cookies or to receive a notification before a cookie is placed. Disabling cookies may limit the functionality of certain parts of the site.
Information Collected
Hearthstone Chimney Co. collects two broad categories of information through hearthstonechimneyseaford.com: information provided directly by visitors, and basic technical data generated automatically during a visit.
Visitor-provided information is gathered when a person fills out a contact form, requests a quote, uses a chat feature, or calls the phone number listed on the site. This information may include:
- Full name
- Phone number
- Email address
- Service address or location
- Description of the project or service needed
- Any additional details included in a message or conversation
Technical data is collected automatically through standard web technologies and may include the pages a visitor views, the duration of a visit, browser type and version, device type, referring URL, and general geographic region based on IP address. This data does not, on its own, identify a specific individual and is used primarily to understand site usage patterns and maintain site performance.
Children’s Privacy
hearthstonechimneyseaford.com is not directed at children under the age of 13, and Hearthstone Chimney Co. does not knowingly collect personal information from anyone in that age group. If Hearthstone Chimney Co. learns that it has inadvertently received personal information from a child under 13, that information will be deleted promptly. Parents or guardians who believe their child has submitted information through the site are encouraged to reach out so the matter can be addressed.
SMS and Communications
When a visitor provides a phone number and consents to receive text messages, Hearthstone Chimney Co. may send SMS communications related to the submitted inquiry, service updates, or follow-up information. Message frequency will vary depending on the nature of the request and ongoing communication needs. Standard messaging and data rates may apply, depending on the visitor’s mobile carrier and plan.
To stop receiving SMS messages at any time, a visitor may reply STOP to any text message received. To request assistance, a visitor may reply HELP. Hearthstone Chimney Co. will honor opt-out requests promptly in accordance with applicable messaging guidelines.
Data Security
Hearthstone Chimney Co. maintains reasonable safeguards consistent with standard industry practice to protect the information collected through hearthstonechimneyseaford.com against unauthorized access, disclosure, alteration, or loss. These measures include technical controls and procedural practices appropriate to the type and sensitivity of the information handled.
That said, no data transmission over the internet and no storage system can be guaranteed to be completely secure under all circumstances. Visitors submit information with the understanding that absolute security cannot be warranted, and Hearthstone Chimney Co. cannot accept liability for breaches that fall outside its reasonable control.
How Information Is Shared and Visitor Consent
When a visitor submits a service inquiry through hearthstonechimneyseaford.com - whether through a contact form, quote request, chat, or phone call - the information provided, including contact details and project specifics, is passed along to the local home-service professionals and affiliated companies in the area who are positioned to respond to, quote, and carry out the requested work. These professionals and businesses operate on their own and are not employees or agents of Hearthstone Chimney Co.. They may use the submitted information to reach out directly to the visitor to discuss the project and provide service.
By submitting information through any channel on hearthstonechimneyseaford.com, a visitor acknowledges and accepts that their contact details and project information will be transferred in the manner described above. The visitor also acknowledges and accepts that they may be contacted by phone, email, or text message - including through the use of automated calling or messaging systems - in connection with their request.
Agreeing to receive calls or text messages is not a requirement for purchasing any service. Visitors retain the right to opt out of further communications at any time.
Questions About This Policy
Visitors with questions, concerns, or requests related to this Privacy Policy or the information practices of Hearthstone Chimney Co. are welcome to reach out directly. The appropriate point of contact can be found at https://hearthstonechimneyseaford.com/contact-us/. Hearthstone Chimney Co. will make reasonable efforts to respond to inquiries in a timely manner.